1. Information We Collect

When you place an order or register on our site, we may collect the following information:

• Full name and delivery address
• Email address and phone number
• Payment information (processed securely via Shopify Payments — we do not store card details)
• Order history and browsing behaviour on our site

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and tracking updates via email or SMS
• Respond to customer service enquiries
• Improve our website and product offerings
• Send promotional communications (only with your consent)

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as logistics partners and payment processors) solely to fulfil your order. All third parties are bound by confidentiality obligations.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, though this may affect certain site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal data. Our store is hosted on Shopify, which is PCI-DSS compliant. All transactions are encrypted via SSL.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@ozvitamin.com or visit our Contact page.

OZVITAMIN reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.